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Two black vans with the Ultra logo parked outside. Maintenance & Repair.

MAINTENANCE & REPAIR SERVICES OF YOUR CATERING AND LAUNDRY EQUIPMENT

How does our Emergency Repairs Process Work?

In the unfortunate event your commercial laundry or catering equipment breaks down, our expert team is ready to provide fast, reliable emergency repair services to get your operations back on track.

01

Immediate
Contact

As soon as you notice an issue, contact us via our 24/7 hotline. Our team will log the details and prioritise dispatch of a technician.

24/7 Availability: Emergency support is available at all hours.

Quick Service: Our team will respond promptly to any urgent requests.

HVAC technician repairs machinery with visible text: Commercial & Catering Maintenance & Repair.

02

On-Site Diagnostics & Assessment

Our technicians will perform a comprehensive diagnostic of the issue once they arrive on-site, ensuring a clear understanding of the problem.

State-of-the-Art Diagnostics: We use advanced tools to accurately identify the problem.

Detailed Assessment: Each step of the diagnostic process is transparent, so you know exactly what needs to be fixed.

laundry engineer repairing a commercial dryer

03

Repairs
& Replacements

After diagnosing the issue, we carry out the necessary repairs or replacements using OEM parts to ensure long-lasting solutions.

High-Quality Parts: We source OEM replacement parts to extend the lifespan of your equipment.

Efficient Repairs: Our focus is on resolving issues quickly to minimize disruption to your business.

Technician repairing industrial oven, Maintenance & Repair, with exposed wires and components

ULTRA MAINTENANCE PACKAGES

What is included in Your package?

SILVER

The perfect choice for those businesses who don't require an all-inclusive package

Online Portal

Repair

Parts & Labour

preventive servicing

Installation

Critical Hours Cover

GOLD

For businesses seeking to minimise disruptions and ensure their equipment is always in top condition. 

Online Portal

Repair

Parts & Labour

preventive servicing

Installation

Critical Hours Cover

PLATINUM

An all-inclusive plan for businesses that demand the highest standards of reliability and performance.

Online Portal

Repair

Parts & Labour

preventive servicing

Installation

Critical Hours Cover

If you have any further enquiries about our packageS, get in touch with us by calling - 0330 107 9709

Trusted by Businesses Across Multiple Sectors

Our experience across a wide range of industries means we understand what each sector needs from its equipment and service partner.

Hotels & Hospitality
 

Care Homes & Healthcare Providers
 

Schools & Universities

Launderettes & Dry Cleaners

Restaurants & Commercial Kitchens
 

Facilities & Property Management

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